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If you have any questions please feel free to contact us.We will reply within 24 hours. JEWELRY MAINTENANCE: * If allergy exists,stop wearing.This is a fashion jewelry, not real pure gold/sier * Keep this product out of reach of small children. * Reduce to touch sweat. * Take off the jewelry while bathing,washing. * Avoid the mixing with other jewelry or hard things. * Often clean it. * For example more sweat or bathing ....etc., will affect the color change. Shipment: We will send products in 4 days after payment confirmed. Standard Shipping 15-60 days to most countries. Bulk orders,we can free arrangements FedEx, DHL or UPS. Feedback: Please don`t leave negative(1-2 stars) or netural feedback(3 stars) before contacting with us. Your satisfaction is our target Giving negative or neutral feedback is a very serious attitude and we make sure that we can soe your problem before leaving a negative feedback.We hope you like our items and enjoy the shopping and also hope you can leave us a Import duties: Taxes and charges are not included in the item price and shipping charges.If in your country need to pay customs duty,it`s your honor and responsibility. Color Mismatch: Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting,background etc. Returns: We do our best to serve our each customer the best that we can. We will refund you for items returned within 7 days of you receiving them,for Quality problems.A full refund will be given if items are returned in their original condition.Merchandise which is damaged or missing components is not refundable.Buyers are responsible for return shipping with proper packaging.On receiving items,we will refund you immediately. Before returning items,please make sure you get our(the seller`s)return address,and write "gift" on the delivery detail sheet. For shipping: Allouritemswillbeshippedtobuyersaddresswhichofferedbybuyers,pleaseconfirmyouraddressbefore Payment. We will send the items within 3 business days once your payment is completed.(Holidays maybe extended) Forcolor: Pictures are only samples for reference. Due to limitations in photography and inevitable differences in monitor settings, the colors shown in the photo may not correspond to those in the actual item. Forfeeback: Yoursatisfactionandpositiveeedbackisveryimpotantous.Pleaseleavepostivefeedbackand5starsifyouaresaisfedwithourtemsandservices. Ifyouhaveanyproblemswithouritemsorsevices,pleasefellfreetocontactusbeforeyouleavenegativefeedback.Wewildourbesttooveanyproblemsandprovideyouwiththebestcustomerservices.CompanyProfile Wearecross-border-commercecompany, integrating multiple overseas online and offline sales channels. AboutShippment *Ingeneral,alltheorderswillbeprocessedwithin3-5businessdaysafterthepaymentisconfirmedbyDHgate. The item will be shipped via ePacket, SF Express, YANWEN, China Post Air Mail, EMS, DHL, FedEx, USPS as you choose when placing the order. Delivery depends on the carrier after the package is shipped out, plus it's international. other ansport,thedeliverymaydelay,hopeyoucanunderstandandwaitpatiently.Thanksinadvance.*Youcantrackyourpackageon17track.Ifyoucan`tfindanytrackinginfoonitpleasecontactus. CustomerService: 1.Pleasefeelfreetocontactusifyouneedanyhelpbyonlinechatting(instantmessages)orEmail,wewillreplyassoonaswereadit. 2.Allthepictureswepresentedmayexisormaltinycolordifferenceduetodifferentmonitorandbrighess. 3.Ifyouhaveanyproblemsbeforeoraftersubmittingtheorderorreceivingthepackage,pleasecontactusfirstinsteadofopeningthedispute,wewilltryourbesttosoeforyou. Feedback Your early confirmation will be highly appreciated after receiving the item(s). Your feedback is vital to us, we sincerely hope you can leave a positive all-5-star review if you are satisfied with our products and service. Please contact us first before leaving any negative feedback, we will resolve the issues for you. Quality Assurance Q: When will my order arrive? A: The delivery depends on the destination and the carrier you choose, plus it's international transport which takes time, please understand and wait patiently. Q: What's up? nIdoifIwanttomodifytheaddress? A:Theaddresscan`tbemodifiedafterthepackageshippedout,sopleasecheckyouraddressiscorrectandcompletebeforesubmittingtheorder. Q:WhatcanIdoifIreceivewrong/brokenproduct(s)oremptypackage(s)? A:Wewillcheckandpackcarefully,butifthosesituationhappen,pleasecontactusfirstinsteadofarisingthedispute,wewilltryourbesttosoeforyou. Q: What can I do if I order the wrong item? A: Please contact us as soon as possible, tell us exactly what item you need, we can change it for you before the order is shipped. Q:Ican`ttrackmypackage,what`sgoingon? A:Ingeneral,thetrackinginformationwillbeupdated2-5daateraftershipped.Ifyoustillcan`ttrackit,pleasecontactus,wewillcheckforyouASAP. Q: When will you ship my order? A: If your order is paid and confirmed by DHgate, we will ship within 3-5 business days. -->