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Our company defaults to shipping via Zhongtong, and orders after 19:00 will be shipped the next day. If you have urgent items, please contact customer service for discussion. For customers who need to ship via other methods, please contact us to adjust the postage. Heavy packages will default to shipping via Yousu and Yunda 【Important Notes】: 1.For rechargeable products, they must be fully charged before use. 2.When cleaning the product, please do not rinse it under the faucet; instead, wipe it with a damp cloth. 3. Do not use silicone-based lubricants; they can corrode silicone products.If you need to use lubricant, please use water-soluble. 【Product Photography】All product images on our website are taken from actual products. The product images you see on the website will be exactly the same as the product you receive after ordering. Color differences are due to lighting factors during product photography and are not covered by this guarantee. 【Product Payment】Highly recommend using Alipay for a safer and more convenient transaction.Of course, you can also make transactions through bank transfers. 【Product Inspection】Before shipping and packaging, our company will conduct thorough tests on each item to ensure 100% quality control and guarantee the quality of the products you receive.In case there are any quality issues, please communicate with me promptly so that the problem can be ultimately resolved. 【Quality Issue】The product had obvious quality problems before use and was not damaged by humans. Please contact us within 24 hours for a return or exchange.We do not accept returns or exchanges for products that have been damaged or used. 【Product Returns and Exchanges】We do not accept returns or exchanges without quality issues after the product has been sold. Please check all dimensions clearly before purchasing. Please consider carefully before placing an order. Exchanges are only for quality issues. Buyers must request returns or exchanges within 24 hours of receiving the product; after that, we cannot accept returns or exchanges. Please do not use EMS for items requiring returns or exchanges, as we will not cover shipping costs for such items.We will resend the goods within 3 business days after receiving them. 【Warranty Policy】Due to the special nature of adult products (personal intimate items), we do not provide warranty for products that have been used.