AOC KM160 Wired Set Game, Office, Home USB Desktop Keyboard and Mouse

payment method: 1. Customers can directly transfer funds to our bank account and the payment will be credited to the shipment. 2. You can use Alipay to pay. Our Alipay account: 3. After the customer places an order, we can first ship the goods to the local area. The customer can confirm the arrival of the goods at the company before making the payment. We will then notify the company to release the goods and the customer can pick them up. Product repair: If there is a quality problem with the product (in the case of non-human damage), the buyer can accumulate the defective products and send them back for replacement once they reach a certain quantity. The replaced product can also be sent back together with the ordered goods in the next order. 2. Please send us the products that need to be repaired, and fill in the correct information (including the contact person's name, address, phone number, and the problem with the product). We will return the products to you according to the contact address you provided. 3. We are not responsible for the round-trip shipping costs of product repairs, and customers need to bear the cost themselves. Return and exchange issues: 1. Different products have corresponding warranty periods (usually 3 months to 1 year). If there is a quality problem during the warranty period and it is not caused by human factors, a new one can be replaced (depending on the degree of damage to the product's appearance). The warranty period is based on the validity period of the warranty label attached to the product (note: during the warranty period, please keep the warranty label clear, complete, and undamaged). 2. If the customer needs to return or exchange unsold products (the prerequisite for return or exchange must be that the goods are in good condition and there must be no signs of damage or wear), the customer must contact our staff within 15 days after receiving the goods to resolve the issue. If the product does not have any quality problems within the specified time, it cannot be returned or exchanged. 3. Human damage, packaging damage, cannot be returned or exchanged, special circumstances can be negotiated. 4. If the buyer finds any problems with the product upon receipt (such as incorrect product model, missing accessories, etc.), they need to contact us within 24 hours after signing for it. We can bear the round-trip shipping cost for the replacement. 5. For all product returns and exchanges, please kindly bear the round-trip shipping costs. Our company refuses to sign for any collect items